At the start of the second decade of the twenty-first century, it is apparent that all businesses, no matter the size, tremble at the prospect of falling behind. It is no secret that, with the speed at which technology is evolving, keeping up with it proves to be a daunting task for any organisation despite the vast amount of opportunities it offers. However, now more than ever, businesses must be alert and ready to adapt to the times we live in; after all, those who do not will soon see a hit to their benefits. The modernised, digital operating model presented here by New Signature will keep businesses from becoming old-fashioned, and eventually obsolete by teaching them how to properly utilise the technology of today.