Last year alone, false declines cost the UK, US, French and German markets $20.3 billion. Of this, $12.7 billion went to competitors. $7.6 billion was entirely written off. Here, we share key learnings for how executives can capture more value from their payments. We also share forward thinking advice around how to build a strong payments mandate across the business, how to optimize relationships with payments providers and how to innovate and keep pace within a fast moving digital and consumer context.
